Izzy Green

Op-Ed: Worth the Wait? Efficacy Overrides Loyalty

blackberryThe following Op-Ed is by Ben Glancz: In business, or for some, in their personal lives, we constantly need to adapt new ways of communication, tact, and way of living.

While some take it slower than others, it is impossible to ignore the change that’s happening in the nature of conducting business or being social today.

No one can ignore the massive change in relation between one-another vs. what was the norm 5 years ago. While once a Phone Call meant everything, today a Phone Call is only used when your Mobile is out of battery. While once Mail was the ultimate way of getting-things-done, today Mail is only used for Birthday and Gift cards.

Those who delay to adapt new ways of communication, will find out that their competitors or ‘other friends’ in a personal level, are no longer with them.

I recall in the early 2000’s when the speed of change rapided, people were hesitant to change their way of business, and were in denial of some sort, but as more did change, the domino effect was out of limit.

And yet, some people, still didn’t adapt. Some people still use old-style LG Flip Mobiles, or come to a meeting with the IBM first-edition lap-top computer.

Why are people like that? Are they in denial or is it more out-of-touch?

Well, the same way we can find people still using Yellow Paper Pads to keep track of their Vendors and Consumers, we’ll always have people who work on a 10-year-delay. We’ll never be able to change those people.

Who I’m really talking to tho, is myself, and the many others who push-off full adoption.

While we can agree that business CAN be done on the latest Blackberry Phone, and that notes can be taken on a paper pad, no one can argue that our competitors who uses a fast-phase Smart Phone with smart eMail features, note-taking applications, and instant CRM updates, can definitely deliver a better performance to their potential clients.

Yes, the people that we meet, ARE fine with whichever Mobile Phone we use, and like the stationary note-book we bring along, but the quick enhanced service that they get from our competitor, cannot be beaten by us. We just can’t.

At the end of the day, efficacy is key to today’s business. Loyalty is overwritten by efficacy. I see this every day in business. Just like those who reply to emails professionally have a better shot than those who delay, those who use efficient ways of conducting business also have an edge above the others.

I’m not changing, because my current ways are OK, and there’s always news or buzz about another upgraded system that is to come out, so I push and wait.

The last few months, I’d be saying to friends and colleagues who transformed, ‘I know, but there is a newer system coming out, in 3-4 months, I’d rather wait’. In the meantime however, all around me, fully adopt and update, constant! Let’s talk value for a minute: a new Mobile phone or tablet is lass than $1,000 in all cases. If I don’t think I can make an extra $1,000 per month should I change to a much better system, I should revisit if I’m in the right industry! I believe I’m losing out!

Why wait for the ‘Best’ Mobile system to come out? Why push to see if the next version Pad will be faster? Adapt to what’s available today, and win your clients with Loyalty and Efficacy!!

It’s not worth the wait!

Is it?

10 Responses

  1. Mark Eisen
    Mark Eisen April 17, 2013 at 4:54 pm |

    Ben, refreshing. U may see my tweet about adopt/adapt.

  2. Izzy green
    Izzy green April 18, 2013 at 12:27 am |

    The ones who win in business are the ones who can adapt the quickest to the ever evolving world. Great post Ben.

  3. Sol Eisenberg
    Sol Eisenberg April 18, 2013 at 12:39 am |

    I owe a lot of thanks to RIM. I am so allergic to change, that I would never dream of giving up my physical keyboard on my phone. Yet BB made it impossible to refuse the iPhone offer. I gave it 2 minutes and i dropped BB like a hot potato. I feel so relieved now 😉

    I have since switched quite a few providers and vendors. It taught me a great lesson. There’s nothing in the world that should stop you from switching to something better. And if it means spending some time or money for it, DO IT!!! If you don’t, you are a looser!! You are simply giving yourself over to those bad providers, and telling them, you can do whatever you want, treat me like an idiot, and I won’t leave you, because I have no patience. NO WAY!! DO WHAT YOU GOTTA DO, AND MOVE ON TO THE NEXT LEVEL!!!

  4. Ben G
    Ben G April 18, 2013 at 12:44 am |

    Sol, you’re ok? You’ve got the iPhone for 2-3 weeks now. You should’ve recovered by now…

    1. Sol Eisenberg
      Sol Eisenberg April 18, 2013 at 12:48 am |

      :) I feel much betta now bro! Great post Ben.

  5. Ben G
    Ben G April 18, 2013 at 12:58 am |

    Guys, I should point out, that this Blog post was created on a Blackberry device.

    I’m saying this to only stress more the hardship of leaving a BB device. It keeps you locked in, since it CAN do ‘some’ stuff, while not good enough to do ANY stuff.

  6. Ben G
    Ben G April 18, 2013 at 1:14 am |

    Correct. I’m still debating however, if waiting now 10 more days to see the S4 is contradicting my very own post above.

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